1. Introduction

Welcome to Winchester Store (“we,” “us,” or “our”) at firearmsgearshop.com. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or purchasing from our site, you agree to comply with these terms and all applicable laws and regulations.

Our store specializes in tactical precision equipment including airguns, airsoft gear, ammunition, and firearm accessories. These terms reflect our commitment to excellence while complying with all ITAR regulations and firearm industry standards.

2. User Obligations and Responsibilities

2.1 Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or the legal age in your jurisdiction
  • You possess the legal authority to create binding obligations
  • You will comply with all local laws regarding firearm-related products

2.2 Restricted Regions

We do not ship to certain Asian countries and remote regions. International customers are solely responsible for:

  • Any applicable customs duties, taxes, or fees
  • Providing accurate shipping information
  • Complying with local import regulations for tactical equipment

2.3 Prohibited Activities

You agree not to:

  • Use our products for illegal purposes
  • Misrepresent your identity or purchase intent
  • Reverse engineer or copy any website content
  • Attempt to gain unauthorized access to our systems

3. Products and Services

3.1 Product Descriptions

We take pride in accurate product representations, including:

  • Airguns and airsoft equipment
  • Ammunition and reloading components
  • Tactical accessories and firearm parts
  • Blackpowder equipment and supplies

While we strive for precision, minor variations may occur. Product images may differ slightly from actual items.

3.2 Restricted Items

The following items have special handling requirements:

  • Non-returnable items: All ammunition products, opened blackpowder accessories, customized AR-15 parts
  • Age-restricted items: Certain products require age verification
  • Export-controlled items: Some products cannot be shipped internationally

4. Orders and Payment

4.1 Order Process

All orders follow this sequence:

  • Order placement through our secure system
  • 1-2 business day processing (excluding weekends/holidays)
  • Shipping confirmation with tracking information

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed securely. We do not store complete payment information.

4.3 Pricing and Taxes

Prices are listed in USD. International customers are responsible for:

  • Any applicable customs duties
  • Import taxes or VAT
  • Currency conversion fees

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

5.2 Delivery Expectations

While we strive for timely delivery, factors beyond our control may affect shipping times. We are not responsible for:

  • Customs delays
  • Incorrect shipping information provided by customer
  • Natural disasters or transportation disruptions

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return window from delivery date. To qualify:

  • Item must be unused in original packaging
  • All tags and protective coverings intact
  • Firearm-related items require original compliance documentation
  • Proof of purchase must be provided

6.2 Return Process

  1. Email [email protected] within 15 days with order details
  2. Receive RMA number and instructions within 24 business hours
  3. Ship items securely with RMA visible
  4. Allow 3 business days for inspection upon receipt
  5. Refund processed within 48 hours of approval

6.3 Non-Refundable Items

The following cannot be returned for safety and legal compliance:

  • All ammunition products
  • Opened blackpowder accessories
  • Customized AR-15 parts
  • International orders requiring special export documentation

7. Intellectual Property

All content on firearmsgearshop.com, including:

  • Logos and branding
  • Product designs and descriptions
  • Photography and website content

are property of Winchester Store and protected by intellectual property laws. Unauthorized use is strictly prohibited.

8. Liability Limitations

8.1 Product Use

Winchester Store is not liable for:

  • Misuse of products
  • Modifications to original equipment
  • Failure to follow manufacturer instructions

8.2 Website Use

We strive for accurate information but are not liable for:

  • Temporary website unavailability
  • Technical errors beyond our control
  • Third-party content linked from our site

9. Governing Law

These terms shall be governed by the laws of Washington, US. Any disputes shall be resolved in the courts of Washington.

10. Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance. Check back regularly for updates.

11. Contact Information

For questions about these Terms:

Winchester Store
2713 Mitscher Road
Washington, US 20373
Email: [email protected]
Phone: +1 (202) 555-0192 (8AM-5PM EST)